Distributor
Cast Co., Ltd
Name of the general manager
Hiroshi Owada
post code
1120014
address
1-44-4 Sekiguchi, Bunkyo-ku, Tokyo
Explanation of fees other than the product price
A flat rate of 800 yen nationwide, free shipping for purchases over 8,000 yen.
*However, a 2,000 yen shipping fee applies to Okinawa Prefecture and remote islands.
*This does not apply to download sales
Application expiration date
Payment must be made within 7 days of placing your order. If payment is not received within 7 days of placing your order, we will assume that you have no intention of purchasing and your order will be automatically cancelled
defective product
Please contact us within 7 days of receiving the product. We will replace it with a new product. Please note that we will not accept exchanges if the exchange deadline has passed, unless the product is deemed to be defective
Sales volume
Please check each product page
Delivery time
■Shipping Information
Orders will be shipped 3-4 days after the order is received,
Monday through Friday (excluding Saturdays, Sundays, and public holidays).
*This does not apply to pre-order items.
*Pre-order items will be shipped within 2 months.
Regarding Download Sales
・After purchase, you can download the file from the download link on the purchase screen, the purchase completion email, or the download tab in your account
・Downloads are limited to two times
*Expiration date: within 3 days of issuing the link
Payment Methods
• Credit card payment (Visa / Diners Club / Mastercard / See other payment screens)
[Regarding receipts]
If you require a receipt, please indicate this in the comments section of the order form. It will be included with your order.
*We do not issue copies for download sales
Payment deadline
Please specify when ordering
Return period
The delivery will be made within 7 days of receiving the product
As a general rule, we cannot accept returns on downloadable products
Return shipping fee
If you return the product for personal reasons, the cost will be borne by the customer. If the product is defective, we will cover the cost
telephone number
03-3266-5033
Public email address
info@steep.jp
Home page address
About delivery and shipping charges
Sagawa Express
■ Nationwide flat rate of 800 yen, free shipping for purchases over 8,000 yen
*However, Okinawa Prefecture and remote islands will incur a 2,000 yen shipping fee.
■Shipping Information
Orders will be shipped 3-4 days after the order is received,
Monday through Friday (excluding Saturdays, Sundays, and public holidays)
. *This does not apply to pre-order items.
■We will send you an order confirmation email, so please make sure that you can receive emails from (@steep.jp)
